Tonight I stopped at Walmart to do a little ad matching and was refused by the CSS. Yes, refused. Can you imagine this? It was odd.
The explanation given to me was that Walmart sells canteloupe and tangelos using the "each" method and the competitor sold the item by the "pound". Now, given that the new "ad match campaign" was released last week by Walmart, I was a little confused.
In addition to not requiring the actual ad, the campaign stated, "if you can find a lower price anywhere else, we will be sure to match it."
Are you SURE?
I surely did not obtain my canteloupe or tangelos.
So, I called the location at Germann/Gilbert and spoke with the assistant manager. He informed me that Walmart will match items but it must be apple for apple or orange for orange.
me: Well, actually, I was trying to match canteloupe for canteloup and tangelo for tangelo, but the manager, Jesse, refused."
It was nice that he apologized, but I did have to go to another Walmart.
Also, he told me that the competitor store must be within 5 miles. 5 miles, really? I did not see that anywhere. In fact, I believe that the term "ANYWHERE" used in their ad could have some legal ramifications.
ANYWHERE???
If you can find a lower price ANYWHERE else, we will be sure to match it.
I am really tempted to find ads in other cities, states, even countries and then sue for misrepresentation.
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